GENERAL SUMMARY
The School Intervention Project Coordinator is an employee at Children’s Wisconsin (CW) who serves a critical role in conducting active research projects, piloting community outreaching and school workshops, leading policy change by liaising with Government Relations to explore state funding and billing codes, spearheading parent support outreach and resources, and collaborating with current SIP leadership on program development projects.
The Project Coordinator leads major project initiatives to optimize SIP structure, services, overall care for children with chronic medical needs. This role assists the Program Manager and Program Coordinator by supporting various leadership-level activities such as: training new employees and interns, supervising administrative staff, supporting clinical staff, presenting at national and international conferences, taking lead roles in data analysis and publications, and business planning for program expansion throughout all CW service lines and into other hospital systems.
ESSENTIAL RESEARCH FUNCTIONS
• Co-conducts awarded research projects, co-disseminates results and findings, conducts literature searches, co-prepares publications, and leads presentations.
• Co-creates, programs, and updates electronic REDCap database tools; implementing programing skills such as writing branching logic programs and coding auto-populating features.
• Co-maintains program REDCap database, inputs patient record data, creates/runs data reports, and prepares/analyzes data for research projects and program management purposes.
• Identifies opportunities for new program services, tools, and protocols to improve school services for children with complex medical conditions.
ESSENTIAL PROGRAMMATIC FUNCTIONS
• Develops templates, tools, and protocols designed to improve program operational efficiency.
• Designs, prepares, and promotes school workshops across the state of Wisconsin.
• Spearheads policy change by working with Government Relations to determine opportunities for state funding, insurance billing codes, and proposing new educational laws for students with chronic and complex health needs.
• Establishes and leads various parent support opportunities and resources.
• Applies advanced problem-solving skills as it relates to program optimization and opportunities for improved patient / family / school support and satisfaction.
• Contributes to staff hiring by participating in the review of resumes, interview, and final selection process.
• Trains program staff on new tools, processes, and protocols; participates in the onboarding and training process of new employees.
• Provides demonstrations and guided support to School Intervention Specialists; co-oversight of administrative staff.
• Supports duties of the Program Manager and Program Coordinator in his/her absence.
• Performs other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
• Bachelor’s degree required; master’s or other professional degree preferred.
• Experience with project management required.
• Advanced computer skills required: Microsoft Excel, Word, Outlook, PowerPoint, Adobe, EPIC, REDCap, internet, scheduling, and database construction and maintenance.
• Database design, management, and analysis experience preferred.
• Interdisciplinary and cross-functional experience in areas of education, healthcare, or behavioral health preferred.
• Team leadership; experience designing/hosting workshops/trainings preferred.
• Exceptional organizational, planning, analytical, problem-solving, and cross-functional skills.
• Ability to work within deadlines on a consistent basis.
• Superior oral, written, and interpersonal communication skills; presents conclusions and recommendations clearly and logically.
GUIDING BEHAVIORS
• Reflects Children’s values and supports Children’s mission and vision.
• Professionally represents hospital and promotes program in medical, educational, and community-based forums.
• Establishes and maintains effective working relationships with interdisciplinary team members, department managers and staff, patients and families, school personnel, other professional colleagues, and members of the public.
• Complies with HIPAA confidentiality restrictions regarding patients’ medical records; maintains confidentiality of patients’ educational records. Acquires and confirms consent authorizations prior to exchanging medical and educational records with schools and other external healthcare providers.
• Provides service in a manner that demonstrates awareness and sensitivity to the client’s personal and cultural values and beliefs.
WORKING CONDITIONS
• Normal office environment where there is no reasonable potential for exposure to blood or other high risk bodily fluid. Opportunities to work remotely during COVID-19 pandemic.
• May require travel within a 100-150 miles radius to support families, children, and schools.